About me: Customers need to demand Spectrum start doing
pre-employment verifications, have a process for
identifying erratic behavior by service
technicians and escalating those cases so they are
not deployed into people’s homes, and they need
to stop forcing people into arbitration. How many
countless rapes, murders, theft and abuses are we
not aware of because they’re hidden by these
secret settlements? We need transparency and we
need it now.